1. Introduction 

Certified Process Engineer developed by Certificore for BPM professionals who wants to certify their BPM skills.

  1. Target Group/Audience 

This qualification is the advanced of the BPM certification scheme is aimed at anyone working within an organization (internally or externally) who may require to have and demonstrate a solid knowledge and understanding of the BPM and its application. The certification can also cater for candidates seeking personal certification, also in regards to their knowledge and understanding of the requirements and the content of the standard.

This qualification will provide the advanced level of knowledge to its holders and will certify that they have a solid understanding of the standard and its content.
Note that this qualification provides the advanced level of knowledge for:

  1. Process Analysts
  2. Process Designers
  3. Process Architects

3. Learning Objectives

Candidates will be introduced to the principles and core elements of the BPM, and more specifically:

  1. Process Analysis
  2. Proess Modeling
  3. Proces Performance Management
  4. Process Governance

4. Examination 

CPE Certification Exam is designed to validate a candidate’s knowledge of the contents and requirements of the BPM and will allow for further development along the BPM certification path. The CPE exam focuses on the following two (2) categories in the cognitive domain of Bloom’s taxonomy:

 Knowledge

 Comprehension

4.1 Entry Criteria/Training Requirements 

No specific entry criteria exist for candidates of the CPE examination. However, it is strongly recommended that candidates have at least a basic knowledge of BPM concepts and terminology and have undergone some formal training on the subject with a proposed duration of 16 hours. A detailed breakdown of these training hours, per topic area is provided in the syllabus section.

4.2 Assessment Approach 

The assessment approach used for the CPE certification focuses on the two basic categories of Knowledge and Comprehension. Knowledge is defined as recalling previously learned material, from facts to theories and represents the lowest level of learning outcomes in the cognitive domain. Such learning outcomes are turned in assessment objectives that include knowing and recalling such as:

 Common and/or basic terms, definitions, concepts and principles of BPM

 Specific BPM requirements and facts

 Processes, procedures and modeling methods

Delivery Paper based
Type40 Multiple choice questionsSingle answer, one of four possible answers Each question is awarded one (1) mark
Duration1 hour (60 minutes)For non-native speakers or candidates with a disability, an additional 15 minutes of extra time is allowed.
Pass Mark65% (26/40)
Invigilator / Supervisor / ProctorYesPhysical or Web proctoring
Open BookYes
Certification validityN/A

Comprehension is the lowest level of understanding and entails the ability to grasp the meaning of the material taught, including some sort of interpretation, translation or estimation during the process. Such learning outcomes and in turn assessment objectives go beyond simply recalling information and may include:

 Understanding facts, concepts and principles

 Interpreting material (i.e. charts, graphs, text)

 Justifying a Process, procedure and assessment method

The assessment incorporates the above learning outcomes as it uses assessment objectives that cater for the above cognitive domain categories.

4.3 Examination Format 

The tests are derived from a regularly updated question test bank (QTB) based on the test specification detailed below. Questions are used interchangeably among test sets. The overall difficulty level of each test is the same with any other test. A candidate is never assigned the same test in the case of multiple examination attempts.

4.4 Detailed Syllabus 

The syllabus contains references to the BPM domian and is structured into sections relating to major subject headings and numbered with a single digit section number.

The recommended training hours, per Syllabus Category are also provided in this table.

At the end of the training session, allow 30 minutes for the candidates to familiarize themselves with the exam process and the sample questions.

An additional hour could be provided for the sample test and/or answering the sample test for better preparation of the exam.

CPE 1.1  Introduction, Terms and DefinitionsCPE-1.1.1Introduction 
 CPE-1.1.2 Terms & Definitions  
Proposed Training Time: 120 minutes
CPE-1.2 BPM AnalysisCPE-1.2.1 Standard General Knowledge  
 CPE-1.2.2 Documentation Requirements  
Proposed Training Time: 120 minutes
CPE-1.3 BPM Modeling CPE-1.3.1 Modeling Methods  
 CPE-1.3.2 Notations  
 CPE-1.3.3 Modeling Techniques 
 CPE-1.3.4 Process Mapping Tools  
 CPE-1.3.5 Process Levels  
 CPE-1.3.6 BPMN and ePC  
Proposed Training Time: 240 minutes
CPE-1.4 Process DesignCPE-1.4.1 Design Techniques  
 CPE-1.4.2 Process Models  
 CPE-1.4.3 Simulation  
 CPE-1.4.4 Design Considerations  
 CPE-1.4.5 Design Tools  
Proposed Training Time: 240 minutes
CPE-1.5 BPM Performance ManagementCPE-1.5.1  BPM Monitoring 
 CPE-1.5.2BPM Monitoring Techniques 
 CPE-1.5.3BPM Metrics and Measure 
 CPE-1.5.4BPM KPIs and Reporting 
Proposed Training Time: 120 minutes 
CPE-1.6 BPM TechnologiesCPE-1.6.1 Validation, verification and improvement of the CPE  
 CPE-1.6.2 BPM applications  
 CPE-1.6.3BPMS platforms 
 Proposed Training Time: 120 minutes

4.5 Test SpecificationThe examination will consist of five (5) sections with the following structure:

1CPE-1.1 Introduction, Terms and Definitions10.0%
2CPE-1.2 BPM Analysis20.0%
3CPE-1.3 BPM Modeling15.0%
4CPE-1.4 Process Design25.0%
5CPE-1.5 BPM Performance Management10.0%
6CPE-1.6 BPM Technologies20.0%
TOTAL100 %

Recommended Readings

  • Fundamentals of Business Process Management 2013th Edition by Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers
  • The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM, Volume 1Dec 15, 2014 by Mark von Rosing and Henrik von Scheel
  • BPM CBOK Version 3.0: Guide to the Business Process Management Common Body Of KnowledgeSep 1, 2013 by Tony Benedict and Nancy Bilodeau
  • Designing Efficient BPM Applications: A Process-Based Guide for BeginnersMar 24, 2016 by Christine McKinty and Antoine Mottier
  • Improving Business Processes (Pocket Mentor) Paperback – August 1, 2010 by Harvard Business School Press (Author)

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