Certified Knowledge Engineer program is developed by Certificore for corporate knowledge workers who wants to certify their knowledge and wisdom management skills.
This qualification is the advanced of the CKE certification scheme is aimed at anyone working within an organization (internally or externally) who may require to have and demonstrate a solid knowledge and understanding of the Knowledge Management and its application. The certification can also cater for candidates seeking personal certification, also in regards to their knowledge and understanding of the requirements and the content of the standard.
This qualification will provide the advanced level of knowledge to its holders and will certify that they have a solid understanding of the standard and its content. Note that this qualification provides the advanced level of knowledge for:
- Knowledge Analysts
- Knowledge Managers
- Wisdom Architects
- Knowledge Research Workers
Learning Objectives
Candidates will be introduced to the principles and core elements of the Knowledge Management, and more specifically:
- Knowledge Creation
- Data-Information-Knowledge to Wisdom Cycle
- Corporate Wisdom Management
- Knowledge Governance
- Knowledge Management Platforms
- Corporate Intelligence and Wisdom
- Know How Creation and Reserve
- Knowledge Economy
- Competitive Knowledge for Management
Examination
CKE Certification Exam is designed to validate a candidate’s knowledge of the contents and requirements of the Knowledge Management and will allow for further development along the CKE certification path. The CKE exam focuses on the following two (2) categories in the cognitive domain of Bloom’s taxonomy:
- Knowledge
- Comprehension
Entry Criteria/Training Requirements
No specific entry criteria exist for candidates of the CKE examination. However, it is strongly recommended that candidates have at least a basic knowledge of KM concepts and terminology and have undergone some formal training on the subject with a proposed duration of 16 hours. A detailed breakdown of these training hours, per topic area is provided in the syllabus section.
Assessment Approach
The assessment approach used for the CKE certification focuses on the two basic categories of Knowledge and Comprehension. Knowledge is defined as recalling previously learned material, from facts to theories and represents the lowest level of learning outcomes in the cognitive domain. Such learning outcomes are turned in assessment objectives that include knowing and recalling such as:
- Common and/or basic terms, definitions, concepts and principles of KM
- Specific KM requirements and facts
- Processes, procedures and KM methods
| Delivery | Paper based |
| Type | 40 Multiple choice questionsSingle answer, one of four possible answers Each question is awarded one (1) mark |
| Duration | 1 hour (60 minutes)For non-native speakers or candidates with a disability, an additional 15 minutes of extra time is allowed. |
| Pass Mark | 65% (26/40) |
| Invigilator / Supervisor / Proctor | YesPhysical or Web proctoring |
| Open Book | Yes |
| Prerequisites | None |
| Certification validity | N/A |
Comprehension is the lowest level of understanding and entails the ability to grasp the meaning of the material taught, including some sort of interpretation, translation or estimation during the process. Such learning outcomes and in turn assessment objectives go beyond simply recalling information and may include:
- Understanding facts, concepts and principles
- Interpreting material (i.e. charts, graphs, text)
- Justifying a KM method
The assessment incorporates the above learning outcomes as it uses assessment objectives that cater for the above cognitive domain categories.
Examination Format
The tests are derived from a regularly updated question test bank (QTB) based on the test specification detailed below. Questions are used interchangeably among test sets. The overall difficulty level of each test is the same with any other test. A candidate is never assigned the same test in the case of multiple examination attempts.
Detailed Syllabus
The syllabus contains references to the KM domain and is structured into sections relating to major subject headings and numbered with a single digit section number.
| CATEGORY | REF | KNOWLEDGE SET |
| CKE 1.1 Introduction, Terms and Definitions | CKE-1.1.1 | Introduction |
| CKE-1.1.2 | Terms & Definitions | |
| CKE-1.2 KM Foundations | CKE-1.2.1 | Knowledge Management Basics |
| CKE-1.2.2 | Knowledge Value | |
| CKE-1.2.3 | Analysis of important knowledge | |
| CKE-1.3 KM Strategy | CKE-1.3.1 | Knowledge Management Strategy |
| CKE-1.3.2 | KM Governance, Roles, and Funding | |
| CKE-1.3.3 | KM Culture | |
| CKE-1.3.4 | KM Process | |
| CKE-1.3.5 | KM Tools | |
| CKE-1.3.6 | KM Monitoring | |
| CKE-1.4 KM Design | CKE-1.4.1 | KM System Implementation |
| CKE-1.4.2 | KM Organizational Change | |
| CKE-1.4.3 | KM Critical Success Factors | |
| CKE-1.4.4 | KM System Design Failures | |
| CKE-1.4.5 | KM Software systems design | |
| CKE-1.5 KM Implementation | CKE-1.5.1 | Categories of Knowledge Management Approaches |
| CKE-1.5.2 | Selecting Knowledge Management Approach | |
| CKE-1.5.3 | Designing a Knowledge Management Approach | |
| CKE-1.5.4 | Communities of Practice Lessons Learned Transfer of Best Practices Social Computing The Digital Hub at Work Enterprise Social Networking | |
| CKE-1.6 KM Technologies | CKE-1.6.1 | KM Software Selection |
| CKE-1.6.2 | KM Software Implementation | |
| CKE-1.6.3 | Portals, Dasboards, Reporting Tools, BI Tools, Social Collabration Platforms, Archiving |
Test SpecificationThe examination will consist of six (6) sections with the following structure:
| CATEGORY | DESCRIPTION | EXAM (%) |
| 1 | CKE 1.1 Introduction, Terms and Definitions | 10.0% |
| 2 | CKE-1.2 KM Foundations | 10.0% |
| 3 | CKE-1.3 KM Strategy | 15.0% |
| 4 | CKE-1.4 KM Design | 25.0% |
| 5 | CKE-1.5 KM Implementation | 20.0% |
| 6 | CKE-1.6 KM Technologies | 20.0% |
Recommended Reading
- Deep smarts : how to cultivate and transfer enduring business wisdom / by Dorothy Leonard and Walter Swap. Harvard Business School Press , Boston, Massachusetts
- THE KNOWLEDGE- CREATING COMPANY, Ikujiro Nonaka. Harvard Business School Press , Boston, Massachusetts
- Critical Knowledge Transfer, tools for managing your company’s deep smarts, DOROTHY LEONARD, WALTER SWAP, GAVIN BARTON. Harvard Business School Press , Boston, Massachusetts
- The Eleven Deadliest Sins of Knowledge Management , Liam Fahey Laurence Prusak , California Management Review Reprint Series ©1998 by The Regents of the University of California CMR, Volume 40, Number 3, Spring 1998
- Why Information Technology Inspired But Cannot Deliver Knowledge Management Richard McDermott, 1999 by The Regents of the University of California
- The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company’s Intellectual Capital, Feb 8, 2011 by Edna Pasher and Tuvya Ronen
- Knowledge Management in Practice Jul 25, 2016 by Anthony J. Rhem
- Knowledge Management in Theory and Practice (MIT Press) Kimiz Dalkir, March 4, 2011
