Certified Process Engineer developed by Certificore for BPM professionals who wants to certify their BPM skills.
Target Group/Audience
This qualification is the advanced of the BPM certification scheme is aimed at anyone working within an organization (internally or externally) who may require to have and demonstrate a solid knowledge and understanding of the BPM and its application. The certification can also cater for candidates seeking personal certification, also in regards to their knowledge and understanding of the requirements and the content of the standard.
This qualification will provide the advanced level of knowledge to its holders and will certify that they have a solid understanding of the standard and its content. Note that this qualification provides the advanced level of knowledge for:
- Process Analysts
- Process Designers
- Process Architects
Learning Objectives
Candidates will be introduced to the principles and core elements of the BPM, and more specifically:
- Process Analysis
- Proess Modeling
- Proces Performance Management
- Process Governance
Examination
CPE Certification Exam is designed to validate a candidate’s knowledge of the contents and requirements of the BPM and will allow for further development along the BPM certification path. The CPE exam focuses on the following two (2) categories in the cognitive domain of Bloom’s taxonomy:
Knowledge
Comprehension
Entry Criteria/Training Requirements
No specific entry criteria exist for candidates of the CPE examination. However, it is strongly recommended that candidates have at least a basic knowledge of BPM concepts and terminology and have undergone some formal training on the subject with a proposed duration of 16 hours. A detailed breakdown of these training hours, per topic area is provided in the syllabus section.
Assessment Approach
The assessment approach used for the CPE certification focuses on the two basic categories of Knowledge and Comprehension. Knowledge is defined as recalling previously learned material, from facts to theories and represents the lowest level of learning outcomes in the cognitive domain. Such learning outcomes are turned in assessment objectives that include knowing and recalling such as:
Common and/or basic terms, definitions, concepts and principles of BPM
Specific BPM requirements and facts
Processes, procedures and modeling methods
| Delivery | Paper based |
| Type | 40 Multiple choice questionsSingle answer, one of four possible answers Each question is awarded one (1) mark |
| Duration | 1 hour (60 minutes)For non-native speakers or candidates with a disability, an additional 15 minutes of extra time is allowed. |
| Pass Mark | 65% (26/40) |
| Invigilator / Supervisor / Proctor | YesPhysical or Web proctoring |
| Open Book | Yes |
| Prerequisites | None |
| Certification validity | N/A |
Comprehension is the lowest level of understanding and entails the ability to grasp the meaning of the material taught, including some sort of interpretation, translation or estimation during the process. Such learning outcomes and in turn assessment objectives go beyond simply recalling information and may include:
Understanding facts, concepts and principles
Interpreting material (i.e. charts, graphs, text)
Justifying a Process, procedure and assessment method
The assessment incorporates the above learning outcomes as it uses assessment objectives that cater for the above cognitive domain categories.
Examination Format
The tests are derived from a regularly updated question test bank (QTB) based on the test specification detailed below. Questions are used interchangeably among test sets. The overall difficulty level of each test is the same with any other test. A candidate is never assigned the same test in the case of multiple examination attempts.
Detailed Syllabus
The syllabus contains references to the BPM domain and is structured into sections relating to major subject headings and numbered with a single digit section number.
| CATEGORY | REF | KNOWLEDGE SET |
| CPE 1.1 Introduction, Terms and Definitions | CPE-1.1.1 | Introduction |
| CPE-1.1.2 | Terms & Definitions | |
| CPE-1.2 BPM Analysis | CPE-1.2.1 | Standard General Knowledge |
| CPE-1.2.2 | Documentation Requirements | |
| CPE-1.3 BPM Modeling | CPE-1.3.1 | Modeling Methods |
| CPE-1.3.2 | Notations | |
| CPE-1.3.3 | Modeling Techniques | |
| CPE-1.3.4 | Process Mapping Tools | |
| CPE-1.3.5 | Process Levels | |
| CPE-1.3.6 | BPMN and ePC | |
| CPE-1.4 Process Design | CPE-1.4.1 | Design Techniques |
| CPE-1.4.2 | Process Models | |
| CPE-1.4.3 | Simulation | |
| CPE-1.4.4 | Design Considerations | |
| CPE-1.4.5 | Design Tools | |
| CPE-1.5 BPM Performance Management | CPE-1.5.1 | BPM Monitoring |
| CPE-1.5.2 | BPM Monitoring Techniques | |
| CPE-1.5.3 | BPM Metrics and Measure | |
| CPE-1.5.4 | BPM KPIs and Reporting | |
| CPE-1.6 BPM Technologies | CPE-1.6.1 | Validation, verification and improvement of the CPE |
| CPE-1.6.2 | BPM applications | |
| CPE-1.6.3 | BPMS platforms |
Test SpecificationThe examination will consist of five (5) sections with the following structure:
| CATEGORY | DESCRIPTION | EXAM (%) |
| 1 | CPE-1.1 Introduction, Terms and Definitions | 10.0% |
| 2 | CPE-1.2 BPM Analysis | 20.0% |
| 3 | CPE-1.3 BPM Modeling | 15.0% |
| 4 | CPE-1.4 Process Design | 25.0% |
| 5 | CPE-1.5 BPM Performance Management | 10.0% |
| 6 | CPE-1.6 BPM Technologies | 20.0% |
Recommended Readings
- Fundamentals of Business Process Management 2013th Edition by Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers
- The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM, Volume 1Dec 15, 2014 by Mark von Rosing and Henrik von Scheel
- BPM CBOK Version 3.0: Guide to the Business Process Management Common Body Of KnowledgeSep 1, 2013 by Tony Benedict and Nancy Bilodeau
- Designing Efficient BPM Applications: A Process-Based Guide for BeginnersMar 24, 2016 by Christine McKinty and Antoine Mottier
- Improving Business Processes (Pocket Mentor) Paperback – August 1, 2010 by Harvard Business School Press (Author)
